Contact Us

Phone 03 9702 0790

Email info@candles.net.au

Connect Facebook

Online Enquiry

* Required fields

Shipping and Payment Information:

Sand:

  • Delivery available Australia wide with Australia Post Parcel Post or Express Post Services.
  • Postage will be calculated in the shopping cart at normal Australia Post rates.
  • Orders will be posted once payment has cleared.
  • Express Post is faster but the package can be treated a little roughly. Please take note that we package very carefully but take no responsibility for breakages during postage. 
  • We take no responsibility in delayed parcels by Australia Post. The above times are estimates only.  Please notify us via email if your order is URGENT and we will do our best for you.
  • If you wish to pick up, cash on pickup is also accepted. Please email your order to info@candles.net.au .

 

Candles:

  • Delivery via Parcel Post Australia wide is $20.00 (up to 3kg). For Express Post and/or larger parcels, please ask for a quote. 
  • If candles require postage, an invoice, including shipping and payment information, will be emailed to you with the final proof.
  • Payments can be accepted via direct deposit into our Bank account or PayPal.
  • Orders will be posted once payment has cleared and candle production has been completed.
  • Please use your invoice number as your payment reference and forward copy receipt to info@candles.net.au .
  • Express Post is faster but the package can be treated a little roughly. Please take not that we package very carefully but take no responsibility for breakages during postage.
  • We take no responsibility in delayed parcels by Australia Post. The above times are estimates only.  Please notify us via email if your order is URGENT.